Get in Touch With Us
This is the contact page for Sportsbook Promos. If you have spotted an outdated bonus figure, want a promo term explained, or need to reach an editor about something we published, email [email protected] and a person on the editorial team will read it. We aim to reply within two business days.
One thing to be clear about before you write: we are an independent comparison and review publisher, not a sportsbook. We do not hold accounts, process deposits, release withdrawals, apply promo codes or adjust anyone's balance. If your issue is with an operator account, the operator's own support team is the only party that can resolve it — we explain below how to escalate there and what to send us instead.
You must be 21 or older to gamble in most US jurisdictions (18 in a small number of cases, depending on the state and the product). If gambling has stopped being fun, call the National Problem Gambling Helpline at 1-800-GAMBLER, or text or chat through the same service. In Texas, the Texas Council on Problem Gambling operates a state helpline at 1-800-742-0443.
How our commercial relationships work, so you know who you're writing to
Some links on this site are commercial. If you open an account through one of them, we may earn a commission at no extra cost to you. That arrangement does not buy position in our rankings, and it does not stop us from publishing a drawback. Our editorial ratings are our own assessment, not customer-review scores, and they are not supplied or approved by the operators listed. If you believe a review reads as though it were paid for, say so in your email — that is exactly the kind of message we want.
What to email us about
- Corrections. Promo terms change without notice. If a welcome bonus amount, rollover figure, minimum odds requirement or expiration window on our pages no longer matches what the sportsbook shows, tell us which page and what you saw. Screenshots help.
- Terms questions. How a 1x rollover differs from 10x, why a bonus bet stake isn't returned with a win, what "site credit" means next to cashable funds, whether a -200 leg clears a -300 minimum odds rule.
- Coverage requests. A market we don't compare yet, a state rule change, a promo type you want broken down — Super Bowl bet-and-get structures, March Madness parlay insurance, NHL or MLB reload offers.
- Partnership and media. Operators, affiliate managers and journalists should identify the company and the request in the first line.
- Privacy and data. Requests about data we hold on you, marketing preferences, or removal.
- Responsible gambling. If you want a page changed, a link removed from your view, or help finding support in your state, we will respond to that ahead of anything else in the queue.
What we cannot do for you
These come up often enough that answering them here saves you a wait:
- We cannot credit, reinstate or extend a bonus, or apply a promo code retroactively.
- We cannot chase a pending withdrawal, unlock a frozen account or overturn a voided bet.
- We cannot verify your identity, change your registered state or confirm your eligibility.
- We do not sell picks, and we don't publish selections. No wager is a lock, and no promotion turns betting into an income.
- We cannot give legal or tax advice. Betting winnings have tax consequences in the US; speak to a qualified professional about your own situation.
Reaching an operator directly
For account-level problems, go to the sportsbook first. The order that usually works: live chat inside the app, then email from the address on file, then the operator's formal complaints route. Keep the date, wager ID, promo code used and the exact wording of the offer you claimed. If the sportsbook is licensed by a US state regulator, that regulator's gaming commission accepts consumer complaints once the operator's internal process is exhausted.
This matters more with the offshore sportsbooks that appear in our tables. Sites such as Bovada, BetOnline, MyBookie and the others listed here are not licensed by US state gaming regulators, so state consumer protections — dispute arbitration, segregated player funds, mandated self-exclusion registries — do not apply to them. There is a real risk that a dispute has no external authority to appeal to, and a real risk that a payout is delayed or refused. We say that on every page where we rank them, and we will say it again in reply to your email.
What our reviews cover, if that's why you're writing
Most reader mail is about the offers themselves. Here is the scope of what we assess, so you can tell us precisely which part is wrong or unclear.
Promotion types
Deposit matches, bet-and-get offers, first-bet insurance, free bet and bonus bet credits, no-deposit bonuses where they genuinely exist, odds boosts, parlay insurance and reload bonuses. We separate site credit and bonus bets from cashable funds every time, because that distinction decides what the offer is actually worth.
Markets and sports
Point spreads, moneylines, totals, futures, parlays, same-game parlays, props and live in-play betting, across NFL, NBA, NHL, MLB, soccer, golf and MMA. Where a sportsbook runs a racebook for horse racing, reduced juice pricing, or higher limits for sharper bettors, we note it — those features usually carry their own separate promo terms.
The adjacent products
Nearly every sportsbook here also runs an online casino, and several add poker and a racebook. Those bonuses are structured differently: casino welcome offers typically carry far higher wagering multiples and count slot play differently from table games, and racebook rebates are calculated on handle rather than as a bonus credit. BetUS, for example, advertises a sports welcome bonus of 100% up to $2,000 plus a separate 25% casino component, and the two halves clear on different rules. If you're emailing about a bonus, tell us which vertical it sits in.
Money in and money out
Deposit and withdrawal methods, minimum deposits, processing times, fees and payout caps vary widely between these operators, and offshore sportsbooks typically lean on cryptocurrency, card deposits and bank wires rather than the PayPal, Venmo and online banking rails used by state-regulated apps. Card deposits are frequently declined by US issuers. Crypto payouts are usually the fastest route these sites advertise, but advertised speed is not the same as a measured result, and we don't present it as one. Check the cashier page for current limits before you deposit — and note that some promotions only qualify on specific payment methods. Xbet's 50% up to $200 welcome bonus, for instance, is advertised specifically for credit card deposits, so a crypto deposit wouldn't trigger it.
Three offers readers ask about most
These come up constantly in our inbox, so here is the short version of each, including what we'd flag. Full terms always live with the operator.
Lucky Rebel — 125% up to $1,250 plus 50 free bet
It sits at the top of our list because the match percentage is above the field and it pairs the deposit match with a separate free bet component, which gives a new depositor two distinct ways to use the offer. Our editorial rating is 10.0. The limitation: a headline of this size is only worth what the rollover lets you withdraw, and a large match on a large deposit means a correspondingly large amount to wager through. Read the wagering multiple, the minimum odds on qualifying bets and the expiry window before you fund the account. Like the other sportsbooks here, it operates offshore, outside US state licensing.
Bovada — 50% up to $250
The smallest headline of the three and deliberately so. It's here because a modest match is generally attached to a lower absolute clearing requirement, which suits bettors who want the bonus gone quickly rather than a big number on the account page. Rating 9.8. The limitation is straightforward: $250 is the ceiling, so higher-stakes depositors get no extra value above that, and Bovada restricts access from several US states. Check availability from your location before depositing.
BetOnline — $250 in free bets
Structurally different from the two above: free bets rather than a deposit match. That matters because a winning free bet normally returns profit only — the stake isn't given back — so $250 in free bets is not equivalent to $250 in cash. It's on the list for bettors who prefer that structure and want the sportsbook's broad market coverage across NFL, NBA and soccer. Rating 9.5. Limitation: free bets typically carry minimum odds floors and short expiry dates, and unused value simply lapses.
Comparing the wider list
These are the headline terms only. Rollover, minimum odds and expiry are set by each operator and change; verify on the operator's promotions page before claiming.
| Sportsbook | Advertised welcome offer | Editorial rating |
|---|---|---|
| Lucky Rebel | 125% up to $1,250 + 50 free bet | 10.0 |
| Bovada | 50% up to $250 | 9.8 |
| BetOnline | $250 in free bets | 9.5 |
| BetNow | 125% up to $2,500 | 9.3 |
| Everygame | 100% up to $500 | 9.1 |
| BetUS | 100% up to $2,000 sports + 25% casino | 9.0 |
| Sportsbetting | 50% up to $250 in free bets | 8.8 |
| Xbet | 50% up to $200 on credit card deposits | 8.5 |
| MyBookie | 100% up to $1,000, new players | 8.3 |
| ApuestaHoy | 200% welcome offer | 8.0 |
How we rate what we publish
Our ratings come from desk research and verification against operator terms, not from testing. We have not deposited, wagered or withdrawn at these sportsbooks, and we don't claim to have. We weigh the real value of an offer after rollover and minimum odds, the clarity of the terms, market depth across major US sports, payment options available to American customers, and licensing status as stated by the operator. Where a licensing claim can't be independently verified, we say it can't be verified rather than repeating it as fact. Commission never moves a position on the list.
Eligibility and legal standing in the US
Legal sports betting in the United States is regulated state by state. Whether you may bet at all, at what age, and with which operators depends entirely on where you are physically located. State-licensed sportsbooks use geolocation and identity verification and come with state consumer protections; operators licensed outside the US do not sit under any state gaming commission, and their standing under your state's law may be unclear or prohibited. It's on you to confirm what's permitted where you live — and if you want a definitive answer, ask a licensed attorney in your state, not us.
Getting a faster reply
- Put the page name or URL in the subject line.
- Name the sportsbook and the exact promo wording you're asking about.
- Tell us your state, if state eligibility is part of the question.
- Attach a screenshot for any correction request.
- Send from the address you want the reply on — we don't reply through social channels.
Before you write, this might already be answered
If your question is about how offers compare rather than about a specific error, our rankings and offer breakdowns cover most of it in more detail than an email reply would. Readers who are also looking at casino products outside the UK self-exclusion scheme can find that comparison in our guide to non-GamStop casinos, which is a separate topic with its own risk profile and its own terms.
A closing note on how to use this site
Bonuses reduce the cost of a bet. They do not change the fact that sportsbooks price markets to their own margin, and most bettors lose money over time. Set a budget you can lose without it mattering, never deposit to recover a losing run, and stop if betting is being used to manage stress rather than to enjoy a game. Support is free and confidential: 1-800-GAMBLER nationally, or 1-800-742-0443 in Texas. If we can help you find self-exclusion or deposit-limit options at a specific operator, email us and we'll point you to them.
Otherwise — questions, corrections, gripes, ideas — [email protected]. We read all of it.